Return Policy

LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ DISCLOSURE STATEMENT REGARDING THE PROCESSING OF PERSONAL DATA This Disclosure Statement has been prepared by LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ ("Company") in order to inform the Company's customers regarding the processing of their personal data by the Company within the scope of the Law on Protection of Personal Data no. 6698 ("Law"). As per the provisions of LPPD, LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ is the "Data Controller". Within this framework, with the obligation of disclosure, it is obliged to inform the data subjects about the identity of the data controller, the purposes of personal data processing, the persons to whom personal data are transferred and the purposes of transfer, the legal reasons for the collection of personal data, to whom they can be transferred and the methods, and the rights of the personal data owner to the data controller, such as updating, deletion or anonymization, which are listed in Article 11 of the LPPD. LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ, as the Data Controller, informs and discloses to the data subjects that it processes your personal data within the limits and conditions stipulated in the legislation in accordance with the provision of Article 10 of the LPPD with the Disclosure Statement on the Processing of Personal Data. We highly value safeguarding your personal data and private information. For this reason, we show all due diligence and care in the processing and protection of personal data of persons related to LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ in accordance with the Law on Protection of Personal Data no. 6698 ("LPPD"). As the Data Controller, LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ takes the necessary administrative and technical measures to protect your data in all transactions related to your personal data, and in accordance with the LPPD, it processes your personal data under the conditions described below and within the limits stipulated in the legislation. Within this framework, it is ensured that the software complies with the standards, third parties are carefully selected and our privacy policy is respected within the company. Personal information recorded during the visit to our website is processed in accordance with the legislation on the Protection of Personal Data. a) Method and Legal Basis of Collecting Personal Data Your personal data is collected electronically or physically. In accordance with Articles 4, 5 and 6 of the LPPD, your personal data may be collected, updated and processed verbally, in writing or electronically by automatic or non-automatic methods, call center, website, social media channels, mobile applications and similar means. Your personal data collected for the legal grounds specified in this Disclosure Statement may be processed and shared within the framework of the personal data processing conditions specified in Articles 5 and 6 of the LPPD. b) Reasons for Processing Personal Data Within the scope of Articles 5 and 6 of the Law, your personal data is processed for the purposes of planning and carrying out the activities necessary for the recommendation and promotion of the products and services offered by the Company to the relevant persons by personalizing them according to the tastes, needs and consumption habits of the relevant persons, carrying out the necessary work by the business units and carrying out the relevant business processes in order to benefit the relevant persons from the products and services offered by the Company and to carry out commercial activities, planning and execution of the Company's commercial and / or business strategies and ensuring the legal, technical and commercial business security of the Company and the relevant persons in business relations with the Company. c) Parties with whom Personal Data may be Shared and Purposes of Sharing Your data may be shared with the Company's business partners and suppliers, legally authorized institutions and organizations and legally authorized private legal entities within the framework of the data processing conditions and purposes specified in Articles 8 and 9 of the Law for the purposes of planning and carrying out the activities necessary for the recommendation and promotion of the products and services offered by the Company to the relevant persons by personalizing them according to the tastes, usage habits and needs of the relevant persons, carrying out the necessary work by the relevant business units for the benefit of the relevant persons from the products and services offered by the Company and the realization of commercial activities and the execution of related business processes, planning and realization of the Company's commercial and / or business strategies and ensuring the legal, technical, commercial and business security of the Company and the relevant persons in business relations with the Company. Your personal data collected and processed in accordance with the LPPD, only for the purpose of performing the work and within the scope and accompanied by confidentiality agreements; LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ may transfer personal data to solution partners and companies in the position of performance assistant. d) Our Principles Regarding Personal Data Processing As LADAN KİMYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ We adopt the principles of: a) Data processing in accordance with the law and good faith, b) In an effort to ensure accuracy, timeliness and transparency, c) Processing for specific, explicit and legitimate purposes, ç) Processing data in connection with, limited to and proportionate to the purpose for which they are processed, d) Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed. e) Rights of Data Subjects and Exercise of These Rights As personal data subjects, if you submit your requests regarding your rights listed in Article 11 of the LPPD to the Company by the methods specified under the heading Exercise of Rights by Data Subjects, your requests will be evaluated and finalized free of charge by our Company as soon as possible and in any case within 30 (thirty) days. However, where the Personal Data Protection Board prescribes a fee, our Company shall charge the fee set forth in the tariff. In addition, since applications regarding personal data must be made by the data subject himself/herself in accordance with the legislation in force, only the part of your applications related to you will be answered, and an application made about your spouse, relative or friend will not be accepted. Each person as the data subject has the right as per Article 11 of the Law to request to the data controller about him/her; To learn whether his/her personal data are processed or not, to demand for information as to if his/her personal data have been processed, to learn the purpose of the processing of his/her personal data and whether these personal data are used in compliance with the purpose, To know the third parties to whom his personal data are transferred in country or abroad, To request the rectification of the incomplete or inaccurate data, if any, to request reporting of the operations carried out to third parties to whom his/her personal data have been transferred, To request the erasure or destruction of his/her personal data under the conditions referred to in Article 7, To object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems, To claim compensation for the damage arising from the unlawful processing of his/her personal data. To request erasure or destruction of his personal data upon disappearance of reasons which require the process despite being processed under the provisions of this Law and other related laws, and to request notification of the operations carried out within this scope to third parties to whom his personal data has been transferred, The provisions of this Law (paragraph 2 Article 28) shall not be applied in terms of claims of data subjects in the following cases where: Personal data are processed by natural persons within the scope of purely personal activities of the data subject or of family members living together with him/her in the same dwelling provided that it is not to be disclosed to third parties and the obligations about data security is to be complied with; Personal data are processed for official statistics and provided that they are being anonymized for the purposes for such as research, planning and statistics; Personal data are processed with artistic, historical, literary or scientific purposes, or within the scope of freedom of expression provided that national defense, national security, public security, public order, economic security, right to privacy or personal rights are not violated or the process doesn’t constitute a crime; Personal data are processed within the scope of preventive, protective and intelligence activities carried out by public institutions and organizations duly authorized and assigned by law to maintain national defense, national security, public security, public order or economic security; Personal data are processed by judicial authorities or execution authorities with regard to investigation, prosecution, judicial or execution proceedings. Provided that it is in compliance with and proportionate to the purpose and fundamental principles of this Law, Article 10 regarding the data controller's obligation to inform, Article 11 regarding the rights of the data subject, excluding the right to claim compensation, and Article 16 regarding the obligation to register with the Data Controllers’ Registry shall not be applied in the following cases where: Personal data processing is necessary for the prevention of committing a crime or for crime investigation. Personal data processing is carried out on the data which are made public by the data subject himself/herself. Personal data processing is necessary for performance of supervision or regulatory duties and disciplinary investigation and prosecution to be carried out by the assigned and authorised public institutions and organizations and by public professional organizations, in accordance with the power conferred on them by the law, Personal data processing is necessary for protection economic and financial interests of State related to budget, tax and financial matters. The Exercise of Rights by Data Subjects Data subjects will be able to use the "Form for Applications to be made by the Personal Data Subject to the Data Controller" available at the link [www.ladanwellness.com] to exercise the rights mentioned above. Applications shall be made by one of the following methods, together with documents that will identify the identity of the relevant data subject: Filling out the form and sending a wet signed copy to [AKAT MAH.EBULULA MARDİN CAD. A14 BLOK NO: 14/1 BEŞİKTAŞ.-Turkey] by hand, through a notary public or by registered mail with return receipt requested, Signing the form with a secure electronic signature issued within the scope of the Electronic Signature Law No. 5070 and sending it by registered e-mail to hello@ladanwellness.com Following any other method prescribed by the Personal Data Protection Board. The Company responds to data subjects who wish to exercise such rights within the limits stipulated in the Law within a maximum period of thirty (30) days as stipulated in the Law. In order for third parties to make an application request on behalf of personal data subjects, there must be a power of attorney issued by the data subject through a notary public on behalf of the person who will make the application and containing authorization in this regard. Although data subject applications are processed free of charge as a rule, fees may be charged based on the fee tariff stipulated by the Personal Data Protection Board. The Company may request information from the relevant person in order to determine whether the applicant is the data subject, and may ask the personal data subject questions about the application in order to clarify the issues specified in the application.